Phone:   0208 904 3441 / 07900457139 (Info, Sales and General Enquiries)
Fax Number:   0208 904 3419
Sales Information: infor@gsmarble.co.uk
Installation Information: gali@gsmarble.co.uk

Terms and Conditions

On placing an order:

A deposit of 50% of the estimated value of the granite incl Templating, Fitting  and Transport costs is required at placing of an order

Materials:

Payment:

50% on placing an order with the balance payable upon installation. The following information is principally designed to address issues that arise when specifying and working with granite work surfaces.

All reasonable effort should be made by the customer to ensure that cabinets are secured firmly to the wall, are level and have sufficient braces.  It is imperative that carcasses are not moved after our templater has visited. Measurements taken at that time are crucial to ensure a good fitting environment.  It is also advisable to ensure that floor can support the weight. When handling granite the fitters are extremely careful, however no responsibility can be taken for damage to cupboard fronts or wall fixings and we would advise customers to remove them prior to fitting and/or remedial work.

Most granite supplied by G S Marble Ltd hereinafter referred to as GSML is 30mm in thickness and most hobs supplied by manufacturers are in excess of this measurement.  In the event that the fitters need to alter the cabinets by routing / cutting out sections or providing extra braces the fitters reserve the right to charge an extra  £50.00 per cabinet at time of installation.

Templating / granite fabrication is not an exact science and slight tolerances in both overhangs and thickness are to be expected.  Our fitting team may also need to chop out plaster.  Every care is made when conducting such operations, but GSML do not take any responsibility for live plaster falls and it is the responsibility of the customer to make good these areas.  Walls are rarely straight and as such natural wall gaps may occur.  It is therefore advisable to have splash backs fitted unless the customer intends to tile .

Cut outs: Information supplied by the customer such as cut out dimensions, overhangs, splash backs, and positioning of cut outs given to GSML at the time of template or subsequently given by other methods of conversation is the customer's responsibility and no liability whatsoever can be taken for incorrectly advised dimensions

Some flexing can occur on unsupported joints which can result in them opening and repairs may be necessary.  However this can be exasperated by owners standing on their stone surfaces.  The best axiom is ‘use steps'.

POROSITY IN GRANITE. Granite surfaces can stain and are not impervious to damage. However they can easily last a life time if properly cared for

Granite surfaces are treated at the factory prior to dispatch with a water repellent protecting it from excessive staining . However it is not a ‘cure all' and care must be taken to ensure any spilt liquids are mopped up immediately such as cigarettes, hot oil, lemon juice, wine, detergents, alcohol and acidic or alkaline substances.  Remember, stones cannot be rendered impervious to all marking and staining.

G S Marble Ltd. (GSML) provide not only polished surfaces, but also honed finishes.

However we do not recommend such surfaces to be used in a kitchen environment.

Hit a stone with something blunt and heavy and the chances are it will crack.  Granite is no different.  Under GSML terms and conditions once a customer's granite is fitted no responsibility can be taken by GSML for cracks or fissures appearing. To ensure your granite does not crack use a chopping board as a preparation centres and take care not to drop heavy objects onto its surface.

GSML are happy to supply small samples of material ( a charge is made for this service to cover postage and packing)  However it must be remembered GRANITE IS A NATURAL ELEMENT and can vary in colour .  It is for this reason GSML cannot guarantee the colouring or character of stone delivered and fitted, as an exact match to any sample offered

Granite is by its very nature a very dense and heavy material and weighs in excess of 90 kilos per square meter. We therefore will not provide lengths in excess of 3m.  GSML also reserve the right to add joints where it feels necessary commensurate with health and safety guidelines and accessibility.   Tolerances of +/- 2mm are allowable.

Ownership:

All materials supplied remain the property of the company until full and final payment has been acknowledged.

Variations: